top of page

Refund &
cancellation
policy

1. Services Covered
This policy applies to all services offered on our website, including hourly online sessions, packages of online sessions, subscriptions to group consulting sessions, and interactive programs.

2. Online Sessions
Hourly online sessions are booked and paid for individually. You may cancel a session up to 48 hours before the scheduled time or reschedule a session up to 24 hours before the scheduled time. Cancellations made with less than 48 hours’ notice are non-refundable, and no-shows will not be refunded or rescheduled.

3. Session Packages
Packages of online sessions must be used within 180 days from the purchase date. You may extend the package for 3 months before the expiration date, and after that, you may extend it for another 3 months and so on. Extensions are subject to availability and approval. Packages are refundable only in special cases, at our sole discretion.

4. Subscriptions
Subscriptions to group consulting sessions or interactive programs are billed monthly. To cancel a subscription, you must send an email to edu.mennaan@gmail.com before the next billing cycle to stop the subscription for the next month. Subscriptions can also be paid in one full payment for 1, 3, 6, or 9 months. Cancellations are available only in special cases, at our sole discretion.

5. Refund Process
Refunds for services will be issued to the original payment method, processed within 40 business days, and may be subject to third-party transaction fees. We do not refund the processing fees charged by third-party payment processors.

6. Exceptions
Finish Course LLC reserves the right to cancel or reschedule any service due to unforeseen circumstances, and we will offer a reschedule or full refund in such cases. Refund requests outside of these terms may be denied at our discretion.

bottom of page